QM processes

Process management deals with the identification, modelling, description, introduction, control and improvement of processes within the framework of the quality management system in studies and teaching. The quality assurance processes within the QMS apply to all departments, institutions and other organisational units at Kaiserslautern University of Applied Sciences that offer internal university services for the implementation of study programmes. They show which steps are taken in the various procedures and which actors are entrusted with which responsibilities.

 

 

In addition to the presentation of the process models and the process descriptions, you will also find the decision-makers, organisations and stakeholders involved in the QM processes.